What should I wear to my appointment?
Although we take every precaution possible to avoid accidents, we advise you not to wear anything of value or expensive as we cannot be held responsible for damaged items of clothing.
And please DO NOT wear Turtlenecks or high collars!!
What if I need to cancel or am running late for my appointment?
Can I bring my children?
We strive to provide a relaxing, stress free atmosphere for all our clients. Should it be necessary to bring your children, please note that there are chemicals and sharp implements being used and so they must be supervised at all times.
What if I'm not satisfied with my hair?
Please contact us immediately if you are unhappy with your result or feel it needs tweaking We want you to be 100% happy, and loving your hair. We offer a 10 day complimentary re-do from the date of your appointment.
Do you use Olaplaex?
Yes! We love Olaplaex. It is an add on to your service, but we highly recommend it for all of our blonde or coloured clients. It protects the integrity of the hair when colouring and gives us the opportunity to push your hair a little further with lightness that we could without it.
Can I have a haircut without a blow-dry?
We don’t offer a haircuts without blowdry’s as we need to see the hair dried and styled to make sure it is sitting perfectly. We also often prefer to cut dry hair so we can see the movement and texture in it
What payments do you accept?
We accept cash, EFTPOS & credit along with Afterpay.